Persuasion
is the process of changing attitudes in such a way that allows for the
promotion of a scenario where the individual involved is able to ensure that
the audience takes his side of an argument. This is especially the case when
one considers the manner through which persuasion is a basic aspect of human
society. There is a lot of information concerning persuasion and this can be
understood through the use of the elaboration likelihood model. This model
makes the proposal that there are two routes of persuasion, namely the central
and the peripheral (Yalch & Elmore-Yalch, 1984). This paper seeks to develop
an understanding of the central and peripheral routes of communication and the
role of the communicator, message, and the audience, in the process.
The
central route of persuasion is one that involves the thoughtful consideration
of the arguments made in the message. This is especially the case when one
considers that there is the need to ensure that the ideas and content of the
message have to be well thought out and included prior to the message being
presented (Di Blasio & Milani, 2008). It is also necessary to note
that when a receiver is undertaking central processing, they are actually being
an active participant in the persuasion process. There are two prerequisites
when it comes to central processing namely the motivation and the ability to
think about the message that is to be given. The importance of this step comes
about through a consideration of the way that the audience can be persuaded to
pay attention to the message that is being given and how best to make sure that
there is the promotion of a scenario where there is the advancement of message
effectiveness. Thus, if the audience does not understand or is not interested
in the message, it is likely that he lacks the ability to undertake central processing.
The
peripheral route, on the other hand, is based on the decision by the listener
to either agree or disagree with the message based on other factors apart from
the strength of the arguments made. An example of such circumstances is where a
listener may make the decision to ensure that he listens to the argument and
agree with it based on the attractiveness of the presenter of the message (Petty & Cacioppo, 1984). Another aspect of the
peripheral route is that the listener could end up being persuaded based on the
consideration of the many arguments that a message might have, but does not
have the motivation to think of the arguments individually. In this way,
peripheral considerations rather than the credibility of the message end up
having a greater impact on the persuasion process. However, it is essential to
consider that there are instances where individuals will choose to agree with a
message based on the seeming knowledge of the source. This occurs in cases
where the audience is not willing to think too much on the message and prefers
to trust in the word of the source. Because of this, the receivers of the
message using the peripheral route will most likely be more passive concerning
the message than is the case with the central route.
Therefore,
when it comes to persuasion, it matters whether the audience is willing to take
on the central or peripheral route. Under such circumstances, the persuasion
that takes place from a central route will have different effects from that
taking place from the peripheral route (Pöyry, Parvinen, & McFarland, 2017). Thus, attitude changes that
come about because of the processing of arguments that are relevant to issues
will often show greater temporal persistence, greater behavior prediction, and greater
resistance when it comes to counters to the persuasion that are based on
peripheral cues. In most cases, persuaders will often seek to ensure that their
message and its impact lasts longer in the minds of the audience, but while
this may be the case, it is pertinent to note that there are instances where
peripheral routes have a more lasting effect. However, it is important to
consider that while the central route is the most preferred one when it comes
to persuasion because of the length of its duration in the minds of audiences, both
the central and peripheral routes should be well understood because they occur
to receivers in the regular social circumstances.
There
is a focus on the duration of the message when considering the central route.
This is significant because of the desire to understand how best to influence
the audience through the persuasiveness and the number of times that they are
exposed to the message. In this route of persuasion, there is the active
engagement of the audience to such an extent that they end up believing the
message that they are being told or shown (O'Keefe, 2016). If the content being shown is directly related
or near to the audience, the person is more likely to be influenced by the
message to change their behavior to the one desired by the communicator. This
is because the central route is one that makes use of credibility, arguments,
facts, and expertise in order to ensure that the attention of the audience is
gained. This process therefore ensures that there is the establishment of an environment
where the audience is more likely to trust in the information being presented
to them.
The
peripheral route of persuasion is based on the message promoting popularity and
fame. The latter comes about through the way that messages end up being used as
a means of persuading the audience based on the attractiveness of the
individual giving the message rather than the message itself (Algarni, 2019). There are no elaborations to the message and
instead, there is the promotion of a scenario where the audience is passive.
Mental shortcuts are used to enhance the persuasion process, which ensures that
there is the creation of an environment within which individuals are persuaded
temporarily and because of the euphoric feelings that they might have, accept
the message as fact. However, change in attitudes through this route is always
temporary and in the end, the audience can be persuaded otherwise quickly.
An
example of the workings of persuasive routes is that of advertisements. When
advertisements are shown, the message that is given is often one that seeks to
ensure that the audience is attracted to it (Allison, Davis, Webb, & Short, 2017). In this way, the audience
can be persuaded to either change his behavior or agree with the message being
given. In this way, different attitudes are formed and changed through the use
of the advertisement. The process of persuasion in this way is one that
considers the different types of audiences. The first of these are those
individuals that are easily influenced due to their gullibility. The second are
those that are highly argumentative and skeptical, meaning that they cannot be
influenced easily. The third are those individuals who have bad communication
skills yet have firm beliefs. The fourth and final category is those
individuals that are not only leaders, but also trust others to ensure that
they follow their ideas and thinking while using their charisma to ensure that
they are followed by others. Therefore, the way that most individuals in
society behave fall into one of the categories that have been mentioned.
The
communicator has the role of making sure that they are not only credible, but
also highly persuasive. This is an important aspect of the peripheral
persuasion route because the perception of the individuals involved is one that
should be viewed as not only trustworthy, but also competent as a means of
achieving the goal of persuading the audience (Guyer, Briñol, Petty, & Horcajo, 2019). Moreover, it is essential to
consider that the individuals involved have to be knowledgeable concerning
their message in a manner that allows them to not only gain the trust of the
audience, but also enable them to change the views of the audience in a way
that persuades them that he has nothing to gain personally. The likeability of
the communicator is also critical because it allows for more to be accomplished
through the peripheral route in a manner that ensures that there is the
promotion of similarity with the audience as well as the use of their physical attributes,
such as beauty, to enhance the effectiveness of the message. In this way, the
communicator is able to play a highly significant role in bringing about the
enhancement of the message through his presence and the attitude that he
generates from the audience towards him.
The
message is also an important aspect of persuasion and it plays a significant
role when it comes to the central route. This route is one that requires that
the message can be more persuasive through the promotion of a positive mood
among the audience (Wood, Kallgren, & Preisler, 1985). Furthermore, it is a means
through which to ensure that there is the enhancement of a positive attitude
from the audience in such a way that allows for the attainment of the goal of persuading
them to accept it. The message has to be tailored in a way that ensures that
there is the use of credible information as well as an effective means of
promoting the interests of the audience so that they can be persuaded to
listen. In a scenario where a message of a threat is being given, it becomes
necessary to also include information concerning how to best handle the threat
in order to overcome the fear that comes with it. Moreover, the message can be
presented as a two-sided argument that allows the audience to consider the
options involved and make the decision that best suits them.
The
audience plays the role of listening to the message being transmitted.
Therefore, there should be a consideration of the way that they can be
persuaded so that the message can be tailored to their attitudes. Furthermore, there
should be a process where they are able to both contrast and assimilate the
message so that they can be able to not only handle the diversity of issues
being presented, but also come to a decision concerning their position on the
matter. Moreover, it is critical for the audience to be allowed to assimilate
messages through the opinions being presented in the said messages being
presented as being similar to their own position than they really are;
essentially persuading them to take on the position that is desired by the
communicator.
The people that are persuaded by the peripheral route tend to be
passive unlike the central route because of their unwillingness to think
through the message being presented. This is unlike those persuaded by the
central route, which will often end up seeking to ensure that the message they
get is authentic and based on facts. Moreover, the attitude changes that come
about from the attraction of attention is a basic aspect of the peripheral
route and because of this, it is based on populism. The latter is especially
prevalent in the peripheral route of persuasion, which make use of
unsubstantiated claims, unlike in the central route, which is used in
informative programs to educate the audience. The discussion above has also
shown that central route persuasion tends to last longer than that of the
peripheral route, which shows the manner through which individuals in society
will often end up in a scenario where they are swiftly persuaded by populist
ideas only to forget about it within a short time. thus, while the audience is
deeply involved in the processing of messages using the central route, the same
cannot be said of peripheral routes, which they show low involvement in.
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